1. Information We Collect:

1.1 Personal Information:

• Name
• Contact information (email address, phone number, shipping address)
• Billing information (credit card details, billing address)
• Account credentials (username and password)
• Any other information you provide voluntarily (such as measurements for customization purposes)

1.2 Non-Personal Information:

• Anonymous analytics data (e.g., website traffic, pages visited, referring URL)
• Cookies and similar technologies (refer to our Cookie Policy for more details)

2. How We Use Your Information:

2.1 Provide Services:

• Process and fulfill your orders
• Communicate with you about your order status, updates, and customer service inquiries
• Customize and personalize your shopping experience
• Provide assistance and support

2.2 Marketing and Communication:

• Send promotional offers, newsletters, and marketing materials (you may opt-out at any time)
• Conduct surveys, contests, or other promotional activities
• Improve our products, services, and website based on your feedback

2.3 Legal Compliance:

• Comply with applicable laws, regulations, and legal processes
• Detect and prevent fraud or illegal activities
• Protect the rights, safety, and property of Lovesome and its customers

3. Information Sharing and Disclosure:

3.1 Third-Party Service Providers:

• Share your information with trusted third-party service providers who assist us in operating our website, conducting business, or providing services (e.g., payment processors, shipping carriers)

3.2 Legal Requirements:

• Disclose information when required by law or if we believe in good faith that disclosure is necessary to comply with a legal obligation, protect our rights, investigate fraud, or ensure the safety of our customers.

3.3 Business Transfers:

• In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your information.

4. Data Security:

• We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Your Choices:

• You can update or correct your personal information by accessing your account settings or contacting us directly.
• You have the right to opt-out of receiving promotional emails and marketing communications.
• You may request the deletion of your personal information, subject to any legal obligations or legitimate business interests.

6. Children's Privacy:

• Our services are not intended for individuals under the age of 16. We do not knowingly collect or solicit personal information from children. If we discover that we have collected personal information from a child, we will take appropriate steps to delete the information as soon as possible.

7. Changes to this Privacy Policy:

• We may update this Privacy Policy periodically to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website or through other communication channels.

8. Contact Us:

• If you have any questions, concerns, or requests regarding this Privacy Policy or our practices, please contact us using the information provided on our website.